20 de octubre de 2017

The General Attorney of Justice of the State of Mexico was visited by lawyers from Colombia and Costa Rica, who were interested on knowing how the institution’s Immediate Attention and Restorative Justice area is managed, which has been a referring through the whole country.

The Latin delegations and the members of the state power of attorney as well, visited the facilities of the Unit of Immediate Attention and Restorative Justice of Toluca and knew how it works, as well as the call center of the institution.

During the tour, the specialists knew the benefits that the restorative justice has to offer, such as the alternate mechanisms to solve controversies, which constitute a choice when there is a criminal procedure, favoring in this way the reparatory agreement instead setting a sentence.

During the visit it was highlighted to the lawyers that an essential part of these units, is to offer a service with quality as well as trying to improve in the waiting lines of the denouncers, complainers or victims.

Finally the visitors made a tour through the Call Center where they were explained that the calls are attended by agents of the Public Ministry, who offer assistance in law matter and help to the person who is presenting the complaint via phone.

Staff